Privacy Policy

Privacy Policy – Collection and Use of Personal Information

ITW Global Brands operates this website. This policy explains our collection, use, protection and disclosure of your personal information.

ITW Global Brands respects your privacy and is committed to protecting personally identifiable information that you provide in connection with your use of this site and services.

ITW Global Brand is dedicated to protecting your privacy and work hard to ensure our website, and services are both safe and secure for our visitors, clients, and subscribers.

Protection of Information

Any information communicated to through ITW Global Brands or ITWGB Alerts and or storage will remain in the ownership of the user, which will be stored securely in accordance with our security policy and the law. ITW Global Brand will take the necessary steps to secure your personal information with safeguards appropriate to the sensitivity of the information. ITW Global Brand will, at no time, rent or redistribute this information without your consent, except where legally required to do so.

Subscribing and Unsubscribing

It is policy, that just as a user must opt in to a text marketing list, they have the right to opt out of a particular text marketing list as well. When a user opts out of a text marketing list, they will no longer receive any texts unless they, themselves, re-subscribe.

Limits On Our Abilities

Even though your privacy is of the utmost importance to us, due to standing legalities, we cannot promise that personal information will not be divulged to third parties in ways not explained by this privacy policy. Furthermore, we can (and you give us permission to) divulge any information about you to private entities, law enforcement or other government officials, as we, in our sole vigilance, believe needed to address and/or answer questions or resolve problems.

ITW Global Brands or ITWGB Alerts reserves the right to change this privacy policy at its discretion. Your continued use of thi service after changes to this privacy policy have been posted is taken as acceptance of those changes. It is your responsibility to monitor the privacy policy to determine whether any changes have been made. This privacy policy is subject to and applicable to all privacy laws.

You acknowledge that accepting this privacy policy is a condition of your relationship with ITW Global Brand and its services and you agree to be bound by all of its terms and conditions. If you have any questions regarding privacy, please read our privacy policy stated above.

Support
Email: support@itwgb.com
Call: 855-888-1990

What information is collected and stored?

We receive and store the information you enter on our website. For example, we collect the information you provide when you opt-in to receive information about our products and company. This information may include your name, mailing address, billing address, email address, phone number, and any other information you may submit. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect and store online.

Personal information collected on this site may be stored and processed in the United States or any other country in which ITW Global Brands or its third-party service providers maintain facilities. Using this site, you consent to any such transfer of information outside of the United States. By way of example, this may happen if any of our servers are located in a country outside of the US or one of our service providers is in a country outside of the US. These countries may not have similar data protection laws to the US. If we transfer your information outside of the US in this way, we will ensure that your privacy rights remain protected. In addition, if you use our services outside the US, your information may be transferred outside the US to provide you with those services.

What about cookies?

Cookies are small pieces of information that are stored on your hard drive. This enables our systems to recognize who you are. Our cookies do not contain any personally identifying information. Your browser allows you to reject cookies, and software is available from third parties, which will allow you to visit our website without providing this information. Please note, however, that if you block cookies, some portions of the site and personalized services offered by us may not function properly. We do not control cookies in third party website links and ads, and you are encouraged to check the privacy policies of such third parties to learn about their use of cookies and other similar technology. Read more about our cookie policy.

Do you share the information I give you?

No, we do not share any information with anyone outside our company. We use your information to optimize your use of this website. If you Opt-In to receive future communications from us, we may send you additional information about our products and promotions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

What about links to other websites?

Our website may offer links to other sites, but we do not transfer any of your personal information to that site. However, if you enter any information on another site, you are encouraged to review the privacy policy on that site. This Privacy Policy does not cover the use of information collected from you by third-party websites.

What about the chat feature?

This website is using Freshworks, a chat platform that connects users with the customer support of ITW Global Brands. We are collecting email addresses/names/phone numbers  with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Freshworks application. For more information, please refer to their Privacy Policy.  ITW Global Brands is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

What is your children’s policy?

If you are under 13 years old, please do not send us your personal information (for example, your name, address, email address). If you are under 13 years old and wish to ask a question or use this site in any way that requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

What happens when I choose to “Sign-Up”?

We use information about you to deliver the services you request, to keep you informed about changes affecting our services on your account, to inform you of other services or promotions you might be interested in, and to improve and enhance our site and services.

If you “Opt-In” to receive further communications from us, you may receive future communications regarding our products and/or services. You can always “Opt–Out” of future marketing messages by following the directions in each message to “unsubscribe.”

Interest Based Advertising

We may also use cookies, pixels, beacons, or other web tracking technologies to track the amount of time spent on our sites or social media and whether or not certain content, such as video, was viewed. We may work with a trusted third party to collect and process this information for us based on our instructions and in compliance with our Privacy Policy.

We may also participate in interest-based advertising using similar technology. This means that you may see advertising on our website tailored to how you browse or shop or advertising for ITW Global Brands products on other websites based on your browsing behavior across websites. Some websites where we may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites; these ads include advertising for ITW Global Brands products, but no personal information about you is shared with those third-party ad networks. Other websites where you see our ads, such as Facebook, may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display. Some internet browsers, websites such as Facebook, and mobile devices offer opt-outs for interest-based advertising. Please refer to the website you are visiting, your browser, and/or device settings for additional information.

You can opt out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website.

• http://www.networkadvertising.org/choices/
• http://www.aboutads.info/choices/

What about changes to our policy?

Our Privacy Policy is intended to provide you with the safest and most secure informational experience possible. We reserve the right to change, modify, add, or remove portions of our Privacy Policy at any time, with or without prior notice. We suggest that you periodically review our Privacy Policy, as the effective date of any new Privacy Policy will be clearly marked.

Additional Information Applicable to California Residents.

• The California Consumer Privacy Act (CCPA) gives California residents the right to know what personal information we collect about them, including whether it is being sold or disclosed to third parties. The CCPA also grants certain other rights to California residents, including the right to delete their personal information (subject to certain exceptions) and the right to prevent us from selling their personal information. Companies are also prohibited from retaliating or discriminating against consumers for exercising their rights under the CCPA. This Section of the Privacy Policy applies only to California residents. Other terms used in this Section of the Privacy Policy, whether capitalized or not, will have the meanings afforded to them under the CCPA, unless context indicates otherwise.
• California residents also have certain rights with respect to our use and disclosure of personal information:
• “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal information includes Sensitive Personal Information, but does not include protected health information covered by the Health Information Portability and Accountability Act (“HIPAA”), nonpublic personal information under the Gramm-Leach-Bliley Act (“GLBA”), or any other information which is exempt from the CCPA.
• “Sensitive personal information” includes personal information that reveals, among other things, social security number, driver’s license number, state identification card number, passport number, racial or ethnic origin, union membership, or the contents of a consumer’s mail, email, and text messages (unless ITW Global Brands is the intended recipient of the communication). Sensitive personal information also includes information concerning an individual’s health, sex life, or sexual orientation.
• Right to Notice. Before or at the time we collect personal information from you, you have the right to receive notice of the personal information to be collected and the purposes for which we use it. The Supplemental Notice for California Residents in this Privacy Policy is intended to satisfy this requirement. You also have the right to request that we disclose to you the categories of personal information we have collected about you in the preceding 12 months, along with the categories of sources from which the personal information was collected, the purpose for collecting or selling the personal information, the categories of third parties with whom we shared the personal information, and the categories of third parties with whom we sold the personal information.
• Right of Access. You have the right to request that we disclose or provide you with access to the specific pieces of personal information we have collected about you in the preceding 12 months.
• Right to Deletion. You have the right to request that we delete the personal information we collect from you. However, in certain situations we are not required to delete your personal information, such as when the information is necessary in order to complete the transaction for which the personal information was collected, to provide a good or service requested by you, to comply with a legal obligation, to engage in research, to secure our Website and Online Services, or to otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.
• Right to Correction. You may request that we correct any inaccurate Personal Information we maintain about you.
• Right to Opt-Out of the Sale of Personal Information. You have the right to opt out of the sale of your Personal Information.
• Right to Opt-Out of the Sharing of Personal Information or the Use of Personal Information for Targeted Advertising. You have the right to opt out of the sharing of your Personal Information or our use of your Personal Information for targeted advertising purposes.
• Right to Revoke Consent for or Limit the Use of Sensitive Personal Information. You also have the right to revoke consent for or limit the use of your sensitive Personal Information to the purposes authorized by the CCPA. Please note, however, that we do not use sensitive Personal Information for any purposes aside from those authorized by the CCPA.
• Right Not to Be Subject to Discrimination. You have the right to be free from discrimination or retaliation for exercising any of your rights under the CCPA as described above.
  • To exercise any of the rights described above, you can call us toll-free at 1-855-888-1990 or email us at support@itwgb.com. California residents who are unable to review or access this Privacy Policy, including the Supplemental Notice for California Residents, due to a disability may contact support@itwgb.com to access this Privacy Policy in an alternative format.
  • Some web browsers or devices offer settings where you may pre-set a signal to websites that you do not want to have your online activity or behavior tracked, sold, shared, or otherwise used for targeted advertising purposes. We recognize these signals as required to comply with applicable law.
  • We value the security and confidentiality of your personal information. Therefore, if you exercise your right to notice, right of access, right to correction, or right to deletion, we must first verify your identity to make sure that you are the person about whom we have collected personal information.

How you can contact us.

If you would like to contact us, please email ITW Global Brands at: support@itwgb.com.

Effective Date: July 2026